UBBI DUBBI Postponement Statement

Published: 23 March 2020

Dear fans, 

We are sad to announce that by order of the local authorities, we are unable to produce the festival on Saturday, April 18 & Sunday, April 19 at Globe Life Park in Arlington, Texas. We looked at multiple options to produce a safe event during the Summer, but thought it was best to concentrate on providing a supersized event in the Fall.

Due to the unpredictable and potentially long-term effect of the coronavirus pandemic, Ubbi Dubbi will be postponed until Friday, October 30 & Saturday, October 31 at the Houston Raceway Park with an all new line up.  Ubbi Dubbi will also return to the Dallas/Fort Worth area in April 2021 with an artist lineup we already know you will love.

Although we are disappointed by the postponement, Ubbi and Dubbi are excited to team up with Freaky Deaky Texas to bring you a new Halloween experience, “Ubbi Dubbi Gets Freaky Deaky.”

Tickets will transfer to the October event, automatically, at point of purchase.

To process a refund, please fill out the appropriate form below:

Online purchases: https://explore.seetickets.us/refund-request-ubbidubbi-2020/
Hard tickets: https://explore.seetickets.us/refund-request-ubbidubbi-hard-tickets/
For additional questions or help, please email info@ubbidubbifestival.com

Ubbi Dubbi Gets Freaky Deaky
Friday, October 30 & Saturday, October 31 
Houston Raceway Park / Baytown, Texas
FreakyDeakyTexas.com

Ticket Information:

Due to the postponement of the festival, the following postponement / refund policy is now active:

  • Existing tickets will be transferred automatically to Ubbi Dubbi Gets Freaky Deaky. 
  • No action is required. The transfer of tickets also includes hard copy tickets.
  • For fans who opt for a refund, tickets will be 100% refunded in entirety, including service fees.
  • The deadline to request a refund is Thursday, April 23 at 11:59pm CT.
  • Refunds for electronic tickets will be processed within 7 days of receipt. Please allow for an additional 3-5 business days for the funds to return to the account used to make the purchase.

 
For fans who elect a refund, the following conditions apply:
 
UBBI DUBBI ONLINE TICKETS (See Tickets, Pollen, payment plans, and merchandise). For those who bought tickets on See Tickets (including payment plans), or via a Pollen ambassador, or merchandise (including lockers), you are eligible to receive a refund on the card used to process your order. To process a refund, please fill this form out https://explore.seetickets.us/refund-request-ubbidubbi-2020/ For additional questions or help, please email info@ubbidubbifestival.com.
 
HARD TICKETS
As noted above, the same process is applicable to hard tickets, tickets will be transferred automatically to the new date.To process a refund, please fill this form out https://explore.seetickets.us/refund-request-ubbidubbi-hard-tickets/ . Please note, you will be required to mail in your ticket to receive a check refund via mail. For additional questions or help, please email info@ubbidubbifestival.com.
 
 
PARTNER HOTEL RESERVATIONS
Our hotel partners are navigating an unprecedented situation in real-time and ask for your patience. We are operating with great care and concern for everyone’s health and safety.

If you booked your hotel for Ubbi Dubbi on our official hotel partner page located here, rest assured, we will process the cancellation of your reservation and will email you by Monday, March 30. This includes the Ubbi & Dubbi Playhouse hotel reservations. 

Please avoid calling or emailing the hotel directly, due to expected hotel staffing reductions, they will have no additional information to provide you at this time.

We appreciate your support and patience as we work through the process of resolving your reservation details.
 
MERCHANDISE
Any merchandise purchased for festival pickup can still be picked up at the new date. 
To transfer merch items for festival pickup, no action is required. 
 
EXPIRED PAYMENT PLANS
Defaulted payment plans can be paid off at a later date. More details will be announced soon. 

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